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1. Introduction

By booking a session with me, you agree to the following terms and conditions. I am a qualified medical doctor, but I provide coaching services related to women's health, IVF, pregnancy, and postnatal health in the capacity of a holistic health coach, not as a healthcare provider under medical registration or CQC regulation. These services are designed to support you in making informed decisions about your health and well-being, not to replace medical diagnosis or treatment.

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2. Nature of Service

• As a holistic health coach, I provide guidance in the areas of women’s health, IVF preparation, pregnancy wellness, and postnatal recovery.

• The coaching services I offer include education around pathways and signposting to evidence based options, helping you understand more about various conditions, medications, or treatments that have been implemented by your healthcare practitioner. Discussing evidence based research that can help empower you and able to have more informed consultations with your treating clinician. As well as discussing lifestyle recommendations, emotional support, stress management, nutrition, physical fitness, aimed at improving your overall health and well-being during these life stages.

• I do not provide medical diagnosis or treatment and do not offer prescriptions

• You are encouraged to consult your doctor or healthcare provider for any medical concerns, treatment, diagnosis, or prescription.

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3. Booking & Payment

• Full payment is required at the time of booking, unless otherwise agreed.

• Sessions will be confirmed only once payment is received.

• Payment can be made via credit/debit card 

 

4. Cancellation & Rescheduling

• More than 48 hours’ notice: You can reschedule your session at no additional cost.

• No-shows or cancellations within 24 hours: The full session fee is non-refundable.

• If you are unable to attend due to extenuating circumstances, please contact me as soon as possible, and I will do my best to accommodate you.

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5. Refund Policy

• No refunds will be offered for sessions that have been completed.

• If you purchase a package and wish to discontinue, a refund for unused sessions may be considered on a case-by-case basis.

• In the rare case that I must cancel or reschedule a session, you will be offered a full refund or an alternative session date.

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6. Client Responsibilities

• You are responsible for implementing any lifestyle strategies or suggestions discussed during our sessions. Your progress will depend on the effort and commitment you invest.

• You are encouraged to consult your healthcare provider before making significant changes to your diet, exercise routine, or lifestyle.

• You must inform me of any medical conditions, ongoing treatments, medications, or significant changes in your health status.

• If you are undergoing IVF treatment, pregnancy, or postpartum recovery, you should ensure that any advice or guidance I provide does not interfere with or replace advice from your fertility specialist, obstetrician, midwife, or other healthcare providers.

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7. Confidentiality & Data Protection

• All information shared during coaching sessions will be kept confidential.

• I will not share any personal information or health details without your explicit consent, except where required by law (e.g., safeguarding concerns, legal obligations).

• Your data will be securely stored and used only for the purpose of providing coaching services. I am committed to maintaining your privacy and complying with data protection regulations.

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8. Scope of Practice & Limitations​

• I do not provide medical treatment, diagnosis, or prescriptions. My role is to offer guidance, support, and recommendations to complement medical care.

• If you are dealing with medical complications related to IVF, pregnancy, or postnatal health, I strongly recommend seeking advice from your specialist doctors (e.g., fertility specialist, obstetrician, paediatrician).

• Informed consent: By booking a session, you confirm that you understand and agree to the holistic nature of the services being offered and that these services are not a substitute for medical treatment.

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9. Limitation of Liability

• I am not liable for any health-related issues or complications that arise from decisions made during or after our sessions.

• While I may offer guidance based on my medical background, all health decisions remain your responsibility.

• I strongly recommend that you seek medical attention from your healthcare provider for any health concerns or if you require medical advice, diagnosis, or treatment.

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10. Agreement & Acceptance

By booking a session with me, you confirm that you have read, understood, and accepted these terms and conditions. You agree to receive holistic coaching services and acknowledge that these services are separate from any medical or clinical care you may receive from other healthcare providers.

If you have any questions or concerns regarding these terms, please feel free to reach out before confirming your booking.